Privacy Policy

At SONA AI (Wibi Digital Technology), your privacy is our priority. This policy outlines how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, train your AI chatbot, or contact support. This includes:

Contact details (Email, Phone Number, Company Name)
Training data provided for AI models
Chat logs and customer interaction history
Payment and billing information

2. How We Use Your Information

We use the collected data to provide and improve SONA AI services, including:

Operating and maintaining your AI agents
Processing transactions and sending invoices
Analyzing performance to enhance AI response quality
Providing technical support and security updates

3. Data Protection

We implement enterprise-grade security measures to safeguard your data. All communications are encrypted via SSL, and access to customer data is strictly limited to authorized personnel only.

4. Third-Party Services

SONA AI integrates with various third-party platforms (e.g., Meta, OpenAI). Your data shared with these platforms is subject to their respective privacy policies.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@wibidigital.com.